IT Project Manager

Date: Jun 15, 2022

Location: Middletown, PA, US, 17057

Company: Pennsylvania Turnpike Commission

Posting Start Date:

June 17, 2022

Posting End Date:

July 1, 2022

Position Number:




FLSA Status:

Salaried Exempt


Information Technology

Salary Grade:


Salary Range:

$66,008.38 - $99,012.57

Employment Type:

Full Time

Reporting Building Location*:

Central Office, Eastern Regional Office, Western Regional Office

Reporting Building Street:

700 S. Eisehower Boulevard, Flinthill Road, North Center Avenue

Reporting Building City:

Middletown, King of Prussia, New Stanton

Reporting Building State:

Pennsylvania (US-PA)

Reporting Building Zip Code:

17057, 19406, 15672

Work Schedule: Flexible Work Options


* This position is eligible to report to one of the PTC's regional offices: Central Office (Middletown, PA), Eastern Regional Office (King of Prussia, PA) or Western Regional Office (New Stanton, PA).


The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team.  Therefore, this position may be eligible for Flexible Work Options* such as:

  • Hybrid Work - combination of remote and in-person reporting
  • Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
  • Staggered Work Hours - flexibility to choose from a variety of start/end times

*Some options may require completion of probationary period.  The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. 


The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 552-mile system used by 192 million vehicles a year.  Together, we are building the highway of the future.  

Job Purpose and Summary

This position is responsible for managing multiple Information Technology (IT) projects from inception through implementation for the Pennsylvania Turnpike Commission (PTC). The incumbent manages project teams from various business and IT functional areas involving the development of new systems or major enhancements to existing systems. Work involves developing project scopes, defining project guidelines, obtaining approvals and coordinating the resources necessary to successfully complete projects. An incumbent in this position manages and coordinates the activities of the internal and external staff associated with assigned projects. At the lower-level the incumbent is expected to independently manage moderately complex IT projects and manage small to medium sized project teams. At the senior-level the incumbent is expected to independently manage the most complex IT projects and manage large sized project teams, in addition to the lower-level work. Incumbents are expected to manage external consultants. Senior-level incumbents may supervise lower-level project managers.

Essential Functions & Responsibilities

  • Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects. Motivates and mentors members of the team and provides input for annual performance reviews.
  • Develops and maintains the project plans utilizing established project management standards, procedures and methodologies. Coordinates with business owners and other analysts to define and refine the project scope. Develops work breakdown structures based on the project objectives and scope.
  • Forms project teams for assigned projects. Conducts project kick-off meetings to communicate individual roles and project expectations. Develops communication plans to convey project scope, goals, milestones, budget, risk, status, change requests and other critical issues to the business owner and the project team. Negotiates conflicts and resolves issues that arise with the project team.
  • Identifies, analyzes and prioritizes the elements of risk and their potential impact to a project. Monitors project milestones and other critical dates to identify and resolve potential issues that may disrupt the project schedule. Identifies ways to resolve and mitigate issues as they arise.
  • Determines the resources needed to carry out projects and develops budget requests. Coordinates with resource owners to fill internal resource needs and makes recommendations for resources that may need to be procured outside of the PTC. 
  • Develops and refines cost estimates and detailed cost baselines for projects to include physical, financial and human capital costs. Continuously monitors the actual cost of the project versus the budget for the project including reviewing invoices and evaluating factors that may potentially cause changes to the cost. Conducts in-depth analysis of project budget discrepancies.
  • Develops and maintains a productive working relationship with business owners, project sponsors, vendors and key clients. Conducts formal reviews upon project completion to confirm acceptance and satisfaction.
  • Conducts lessons learned sessions during and after projects to identify recommendations for improvement. 
  • Uses situational awareness to anticipate and prevent accidents.
  • Performs related duties as assigned.


Education and Licenses

  • Bachelor’s degree in Information Technology or Business Administration. Equivalent combination of education and/or experience may be accepted.
  • Possession of a Project Management Institute (PMI) certification is preferred.


Minimum Experience

  • Five (5) years of experience in information technology or project management. Equivalent combination of education and/or experience may be accepted.


Senior Level Qualifications

  • A minimum of one (1) year as an IT Project Manager with the PTC. 


Problem Solving/Analysis
Critical Thinking
Customer/Client Focused
Communication Proficiency
Teamwork Orientation
Active Listening
Project Management

Physical Demands and Work Environment


Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Occasionally works outside of normal business hours for assigned work assignments.



Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  


The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Nearest Major Market: Harrisburg