Manager of Cloud & Data Infrastructure

Date: Nov 2, 2021

Location: Middletown, PA, US, 17057

Company: Pennsylvania Turnpike Commission

Posting Start Date:

November 5, 2021

Posting End Date:

November 29, 2021

Position Number:




FLSA Status:

Salaried Exempt


Information Technology

Salary Grade:


Salary Range:

$95,952.76 - $143,929.13

Employment Type:

Full Time

Reporting Location *:

TIP Building (Administrative Offices), Eastern Regional Office, Western Regional Office

Reporting Location Street:

2850 Turnpike Industrial Drive, Flinthill Road, North Center Avenue

Reporting Location City:

Middletown, King of Prussia, New Stanton

Reporting Location State:

Pennsylvania (US-PA)

Reporting Location Zip Code:

17057, 19406, 15672

Work Schedule: Flexible Work Options


*This position may report to one of the Pennsylvania Turnpike Commission's offices: Turnpike Industrial Park Building (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).


The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position is eligible for Flexible Work Options* such as:

  • Remote Work - eligible for remote work (in-person reporting based on operational needs)
  • Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
  • Staggered Work Hours - flexibility to choose from a variety of start/end times

* Some options may require completion of probationary period.  The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. 


The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.  

Job Purpose and Summary

This position is responsible for managing the efforts of a highly skilled technical staff in providing compute and storage management to maximize and support the use of cloud and data center technologies for the Pennsylvania Turnpike Commission (PTC). Work is performed with considerable independence and reviewed for attainment of program goals and overall performance. Supervision is exercised over internal and external professional responsible for compute and storage management. 

Essential Functions & Responsibilities

Manages, plans, and organizes the Cloud & Data Infrastructure unit’s operations and internal/external staff functions including supervision, performance management, delegation of work assignments and review of work product.


Manages, develops, and executes server technology projects and project plans. Oversees the work performed, ensures funds are properly allocated and reports project status to management.


Manages all aspects of the PTC’s cloud and data center technologies. Ensures the availability of state-of-the-art compute and storage technology solutions as they fit into the organizational strategic enterprise technology plan.


Manages staff who provide day-to-day technical support of the compute and server infrastructure. Provides consultation and guidance for escalated/complex issues and ensures timely resolutions.       


Manages cloud based and physical systems to ensure the availability of sufficient storage for the organization’s data requirements.


Develops and implements comprehensive storage and server back-up policies and procedures.


Monitors and evaluates server hardware and software technology to ensure adherence with standards and determine if changes will fit into the organization’s enterprise technical architecture.


Reviews and approves short/long-range strategic plans and the operational/capital budgets for the compute and storage environments.


Coordinates with various departments and managers to ensure an integrated standardized technology environment is achieved and maintained.


Reviews and approves requests for proposals (RFPs) for cloud, compute, and storage related services/systems. Evaluates proposals and makes recommendations. Oversees and monitors contract performance. Ensures specifications and statements of work (SOWs) are met to ensure the efficient and cost-effective delivery of services.


Maintains superior technical knowledge of the PTC’s cloud and data center environments including an in-depth understanding of future directions and technologies related to unit.


Oversees the administration of changes to ensure they are accurately reflected and communicated through the Change Review Board.


Uses situational awareness to anticipate and prevent accidents.


Performs related duties as required.


Bachelor’s degree in information technology or business administration. Equivalent combination of experience and/or education may be accepted. 


Eight (8) years of experience with network technologies. Equivalent combination of experience and/or education may be accepted. Five (5) of the years of experience must be in a supervisory capacity.  


Customer Service
Decision Making and Independent Judgment
Research Skills
Analytical Thinking
Time Management
Project Management
Attention to Detail
Developing Others
Strategic Thinking/Planning

Physical Demands and Work Environment

Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.


Office environment with low levels of noise, adequate lighting and comfortable temperature. Occasionally exposed to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in certain conditions. 


The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Nearest Major Market: Harrisburg