Senior Talent Development Specialist

Job Purpose and Summary

The Pennsylvania Turnpike Commission is seeking a Senior Talent Development Specialist with expertise in the full cycle of training analysis, design, and delivery. This role involves leading impactful in-person and virtual training sessions, as well as designing engaging videos and eLearning courses using tools such as Articulate 360, Camtasia, and Vyond to support leadership and professional development across the PA Turnpike Commission. This role will conduct needs assessments, develop tailored learning solutions, implement programs, and evaluate their effectiveness, while also contributing to broader workforce development initiatives.

In addition to training responsibilities, the Senior Talent Development Specialist will mentor and guide other team members, modeling best practices in instructional design and facilitation. The ideal candidate will excel at collaborating with stakeholders, building learning partnerships across the organization, and driving continuous growth for employees at all levels.

Essential Functions & Responsibilities

Supervises/leads and provides guidance to lower-level staff including performance management, delegation of work assignments, and review of work product.

Supervises/leads a variety of complex HR programs, projects, and/or special assignments. Reviews work of others to ensure consistency and compliance with programs. Recommends and implements changes to facilitate effectiveness. 

Leads and coordinates project/program teams and meetings. Ensures proper communication with impacted groups.

Maintains professional liaison with internal and external customers, vendors, and other representatives. Provides guidance and recommendations to department heads, managers, and other staff on policies, procedures, guidelines, and programs. Works to implement changes with other departments as necessary. 

Responds to inquiries and resolves complex problems in assigned program areas. Provides guidance and counsel regarding rules, policies, regulations, and/or procedures.

Gathers, analyzes, and prepares data for negotiations, complaints, and/or grievances. Participates in legal hearings and/or grievances.

Develops documents and administers the Request for Proposal (RFP) and Request for Quotation (RFQ) process. Implements new vendors. Ensures compliance associated with assigned programs. Reviews, validates, and approves information and/or invoices relating to departmental contracts. 

Monitors, maintains, and updates complex HRIS and other automated systems. Generates and analyzes various reports including ad-hoc reports. Submits service tickets and leads the business user process for major/complex system changes and implementations. 

Supervises/leads the analysis and compilation of data. Reviews recommendations to ensure the accuracy and completeness of narrative reports, correspondence, and other materials prior to submission. 

Reviews, develops, modifies, administers, schedules, and conducts high-level trainings, skills assessments, and/or orientation classes. Assesses training needs and provides guidance for appropriate training methods. Prepares and provides guidance for necessary training resources including visual aids, presentations, surveys, exercises, instructions, facilities, etc. Obtains outside training resources when needed. 

Supervises and reviews system changes and audits. Creates, reviews, and approves HR intranet/extranet content and ensures information regarding programs remains current.

Drafts and forwards recommended changes to existing HR policies or procedures for approval. Coordinates and implements changes. 

Reviews, develops, and/or proofreads correspondence, reports, and other communications related to assigned program areas. Ensures consistency with PTC policies and procedures.

Researches and stays abreast of changes that may impact assigned programs to ensure continuing compliance. Reviews federal and state regulations, laws, and court decisions for various HR issues.

Leads, conducts, attends, and participates in project/program teams, seminars, and meetings.

Ensures information/issues are handled confidentially and appropriately. Supervises/leads the retention and maintenance of systems, records, files, and other program data. 

Uses situational awareness to anticipate and prevent accidents.

Performs related duties as assigned. 

Qualifications

GENERAL
Nine (9) years of experience in human resources. 
– OR -  
Five (5) years of experience in human resources AND a bachelor’s degree in human resources, business administration, or related field.
– OR - 
One (1) year as a Human Resources Specialist with the PTC. 
Equivalent combination of education and/or experience may be accepted. 

Must demonstrate proficiency in applicable Microsoft programs. A skills assessment may be required prior to interviewing for this position. 

Experience working with HRIS is preferred. 

Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.

TALENT DEVELOPMENT
In addition to the General requirements, education and/or experience in education and/or training could be accepted.

Competencies

Physical Demands and Work Environment

Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  

Disclaimer

The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.